Advise
We understand that not everyone is an expert when it comes to business IT. For those who need guidance on how to get the best out of their systems, we will survey your IT infrastructure, tell you what’s wrong or what needs to be fixed and outline a budget you can take to the market.
- IT infrastructure survey, audit and consulting
- Advise on third-party provider selection
- Recommend the best of pure cloud, on-premises or hybrid infrastructure for your business needs
- Design IT infrastructure solutions that add value to your business, for implementation by us or by you or by another partner.
- IT project management
- Systems integration
Engineer
We use best practice and qualified project managers to ensure our IT projects provide the highest value with the least disruption. Continuous Computing’s systems engineers are all Microsoft-qualified and are Microsoft experts, which sets us apart from providers who spread their expertise across a broad range. As a team, we hold the following Microsoft proficiencies: Midmarket Solution Provider - Gold level, Cloud Platform - Gold level Small and Midmarket Cloud Solution - Silver level. This focus enables us to do the things we do well and engage with expert partners for the things we don't.
- On-premises to cloud migration planning and execution
- Implementation, tuning and troubleshooting of IT infrastructure
- Troubleshooting and remediation of IT infrastructure
- Office 365 implementation and tuning
ContinuITy - IT Managed Services
We use state–of-the-art tools and international best practice, to continuously monitor, assess, improve, proactively maintain and report on your IT resources. This means most problems are identified and dealt with before they can impact your business and other events can be fixed quickly and effectively to reduce lost productivity and stakeholder frustration. Visibility and transparency are key to IT governance so we provide significant reporting on systems' state and work done - both regular programmed and on-demand.
- Predictable cost for IT infrastructure maintenance
- Simple and predictable cost impact from expanding or reducing IT infrastructure
- Complete transparency on IT systems’ health
- Proactive maintenance to significantly reduce lost productivity
- High–speed scalability
IT Operations Management
When your IT team is in desperate need of key expertise, or you simply require a one-person service desk, we provide the support to keep your IT operations on track and aligned with your business goals.
- Variable engagement or always-on IT Operations Management to manage diverse vendors and projects
- Scalable dedicated service desk/help desk service
- Wrap-around service - providing any or every part of your business’s IT management stack, from CIO and IT Operations Manager-as-a-Service through to always-on service desk
Procurement
- IT hardware and software procurement
- Infrastructure-as-a-Service
- Software-as-a-Service
- Microsoft licensing consulting and solutions
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